How the big PBMs compare
Three pharmacy benefit managers process most US commercial prescriptions. Their weight-loss GLP-1 criteria follow a common pattern with meaningful differences — this is the typical shape, and your specific plan (or employer benefit design) can differ:
| Requirement | Typical pattern | Notable variation |
|---|---|---|
| BMI threshold | ≥30, or ≥27 + comorbidity | Consistent across major PBMs |
| Lifestyle program | ~3 months documented | CVS Caremark: ≥90 consecutive days, supervised |
| Step therapy | Varies by plan | CVS: Wegovy preferred → 12–16 wk Wegovy trial before Zepbound; Cigna/ESI may require an oral agent first |
| Renewal rule | ≥5% weight loss from baseline | OptumRx documents >5%; checked ~4–6 months in |
| Quantity limit | One month / one titration pack | Common across plans |
Note: many employer plans exclude weight-loss drugs entirely regardless of criteria — check whether yours has the benefit at all before chasing a PA.
The documentation checklist (bring this to your appointment)
Missing documentation is the single biggest cause of denials and delays. Make sure your chart has all of this before the PA is submitted:
Current height, weight, and BMI
Recorded in the chart at the visit — not self-reported in passing.
A qualifying comorbidity (if BMI is 27–30)
Hypertension, type 2 diabetes, dyslipidemia, obstructive sleep apnea, or cardiovascular disease — documented as a diagnosis.
Supervised lifestyle program records
Dates and content of a diet-and-exercise attempt, commonly ~90 days. Real documentation (visits, counseling), not a checkbox.
Baseline weight at initiation
The number your ≥5% renewal will be measured against. If this is missing, your month-4 renewal is at risk.
Step-therapy evidence (if required)
Which drug was tried, for how long, and the outcome — weight loss achieved or documented intolerance.
The ≥5% renewal rule (the month-four trap)
Getting approved isn't the end. At re-authorization (commonly 4–6 months in), most plans require documented weight loss of ≥5% from your baselineto keep covering the drug — mirroring the FDA labels' own reassessment guidance. Two things sink renewals: a missing baseline weight (nothing to measure against), and weights recorded inconsistently (different scales/clothing). Ask your prescriber to record weight the same way at each visit, and confirm the baseline is in the chart on day one.
Timeline: what to expect
- Submission: your prescriber sends the PA with documentation.
- Standard decision: typically within a few business days (often up to ~72 hours).
- Expedited/urgent: faster, when clinically justified.
- If denied: peer-to-peer review, then internal appeal, then independent external review — each with its own deadline.
The peer-to-peer: what your prescriber should say
A peer-to-peer is a direct call between your prescriber and the plan's medical reviewer, and it resolves many denials faster than paperwork. An effective one covers, concisely:
- The patient's BMI and qualifying comorbidity, with dates.
- The documented lifestyle attempt — what was tried and for how long.
- Why alternatives are inappropriate or already failed (if step therapy is at issue).
- The specific FDA indication being treated — e.g. cardiovascular risk reduction for Wegovy in a patient with established heart disease, or obstructive sleep apnea for Zepbound.
- A clear ask: approval under the plan's stated criteria, or the exact documentation still needed.
Denied? Match the fix to the reason
| Denial reason | What actually fixes it |
|---|---|
| Missing documentation | Submit the records (baseline weight, lifestyle program, comorbidity) and resubmit |
| Doesn't meet BMI criteria | Document a qualifying comorbidity if BMI is 27–30; otherwise reassess eligibility |
| Step therapy required | Document the required trial and its outcome, or an intolerance |
| Non-formulary / non-preferred | Request a formulary exception (medical necessity) — not a standard PA |
| Weight-loss drugs excluded | A PA can't fix a benefit exclusion — pivot to a covered indication, the Medicare Bridge, or cash-pay |
Full steps and deadlines: GLP-1 denial appeal and formulary exception. If your plan excludes weight-loss drugs entirely, see the Medicare Bridge (Medicare) or cash-pay options.
Diabetes drugs are a different process
For Ozempic and Mounjaro, prior authorization is about documenting type 2 diabetes — a diagnosis and often A1c values, sometimes a prior metformin trial — not weight-loss criteria. Weight-loss-only use is off-label and typically not covered. Per-drug detail: Wegovy, Zepbound (which also has an easier sleep-apnea path).
These are typical commercial-plan criteria as of 2026-07 and vary by plan and employer benefit design; PBM policies revise quarterly. Always confirm your specific plan's policy. Educational only, not medical or insurance advice.